Experienced Executive member with a demonstrated history of working in the hospitality industry. Top-performing, solutions-driven manager experienced in coordinating hotel operations, customer relations and financial performance. Decisive and results oriented with outstanding leadership and crisis management skills able to make timely decisions that positively impact customer service and bottom line performance. A professional communicator with the ability to put others at ease. Building relationships based on mutual trust and benefit. Excel in high pressure and high stress environments. Exceed goals and objectives.