Corporate Excellence

Fine Tune Essential Dimensions

Corporate Excellence is about developing and strengthening the management systems and processes of an organization to improve performance and create value for stakeholders.

We diagnose the organization based on the following criteria:
Leadership: How upper management leads the organization, and how the organization leads within the community.
Strategic Planning: How the organization establishes and plans to implement strategic directions.
Customer and market focus: How the organization builds and maintains strong, lasting relationships with customers.
Measurement, analysis and knowledge management: How the organization uses data to support key processes and manage performance.
Human resource focus: How the organization empowers and involves its workforce.
Process management: How the organization designs, manages and improves key processes.
Business/organizational performance results: How the organization performs in terms of customer satisfaction, finances, human resources, supplier and partner performance, operations, governance and social responsibility, and how the organization compares to its competitors